You can easily book ship tickets using our website. Select your departure and destination ports, choose your travel date, select preferred ship and cabin type, and complete payment. Your e-ticket will be available instantly.

• Debit/Credit Cards (Visa, Mastercard)
• Mobile Banking (bKash, Nagad, Rocket, Upay)
• Internet Banking
• Cash on Terminal (for some routes)

After successful payment, your e-ticket will be sent to your registered email and SMS. You can also download it from your account dashboard.

Cancellations and modifications depend on the shipping company policy and departure time. Generally, cancellations 24+ hours before departure get partial refund. Contact us for changes.

Refunds are processed after deducting applicable service charges and based on shipping company rules. Refunds usually take 5-7 business days and are processed via original payment method.

• Printed e-ticket or digital ticket on phone
• Valid photo ID (NID, Passport, Driving License)
• For children: Birth certificate if required

• First Class AC Cabin
• Second Class AC Cabin
• Third Class Cabin
• Deck Class
• VIP Suite (on selected ships)

Yes, you can book multiple tickets for family or group travel. We offer group discounts for bookings of 10+ passengers.

In case of delays or cancellations due to weather or technical issues, we will notify you immediately and assist with rescheduling or full refund as per company policy.

We recommend arriving at least 2 hours before departure for domestic routes and 3 hours for international routes to complete check-in procedures.

Yes, most ships allow carrying motorcycles, cars, and other vehicles. Additional charges apply and advance booking is recommended.

• Restaurant and food service
• AC cabins with beds
• Common washrooms
• Seating areas
• Entertainment (on some ships)

Generally, you can carry reasonable luggage. For excessive luggage, additional charges may apply. Contact the shipping company for specific limits.

Yes, most shipping companies offer discounts for senior citizens, students, and children. Valid ID proof required during check-in.

Contact our Customer Support Team:
📧 Email: support@bdships.com
📞 Hotline: 01841333322

Yes! We offer regular promotions, early bird discounts, and seasonal offers. Follow our website and social media for latest deals.

Name changes are generally not allowed due to security reasons. Minor corrections may be possible with valid documentation and fees.

Meals are usually not included in the base fare. Most ships have restaurants and food services available for purchase onboard.

We cover all major domestic ship routes in Bangladesh including Dhaka-Chittagong, Barisal-Khulna, Dhaka-Barisal, and coastal routes.